PRIVACY POLICY
Rack Pack Maintenance LLC values your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information in accordance with North Carolina and federal privacy laws.
1. Information We Collect
We may collect the following types of information:
Personal Information: Includes your name, email address, phone number, and business details when you contact us, subscribe to our newsletter, or engage with our website.
Usage Data: Non-personally identifiable data, such as IP addresses, browser type, device information, and browsing patterns, to help us understand website performance and user interactions.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Company's public message boards, this information may be collected and used by others.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
2. How We Use Your Information
We use the information we collect to:
Communicate with you regarding our services, updates, and promotions.
Improve and personalize our website and services.
Perform analytics to enhance website performance and user experience.
Comply with legal requirements and enforce our terms.
To carry out the Company's obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection
To notify you about changes to our https://www.rackpackmaintenance.com or any products or services we offer or provide through it
in any other way we may describe when you provide the information
For any other purpose with your consent.
3. Information Sharing and Disclosure
Rack Pack Maintenance LLC does not sell or rent your personal information to third parties. Information may only be shared under the following circumstances:
With Service Providers: Trusted third parties may perform specific functions on our behalf, such as website hosting or email communications, under strict confidentiality agreements.
Legal Compliance: We may disclose information if required by law to comply with a legal process, such as a subpoena or regulatory request, or to protect the rights and safety of Rack Pack Maintenance LLC, its clients, or the public.
Business Transfers: If a merger, acquisition, or asset sale occurs, personal information may be transferred as part of that transaction. Notification will be provided as legally required.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. While no method of online data transmission or storage is fully secure, we employ administrative, technical, and physical safeguards to enhance data protection.
5. Your Rights and Choices
Under North Carolina and federal law, you have the right to:
Access: Request a copy of the personal information we hold about you.
Correct: Update or correct any inaccurate information.
Delete: Request the deletion of your personal data, subject to any legal retention requirements.
Opt-Out: Unsubscribe from our newsletters or marketing communications anytime by following the opt-out link in emails or contacting us directly.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Company's pages, or register with Company's site or services, a cookie helps the Company to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same website, the information you previously provided can be retrieved, so you can easily use the Company's features that you customized.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Company's services or websites you visit.
7. Children’s Privacy
Our services are intended for individuals aged 13 and older. We do not knowingly collect information from children under 13. If we discover such information, we will promptly delete it. If you are under the age of 13, you must ask your parent or guardian for permission to use this website.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations. Rack Pack Maintenance LLC secures your personal information from unauthorized access, use, or disclosure. RPM LLC uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
9. Third-Party Links
Our website may link to third-party websites that operate independently of us. We encourage you to review the privacy policies of these sites, as we are not responsible for their practices.
10. Policy Updates
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page, with significant changes communicated as required by law. RPM LLC reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our company, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.
11. Contact Us
For questions regarding this Privacy Policy or to exercise your privacy rights, please contact us:
Rack Pack Maintenance LLC
Phone: (743) 264-5071